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FAQ's
Self-service answers to frequently asked questions for you
You get what you pay for. The rarer the product the more valuable it is.
Some products have models from 2022 or even earlier. These historical models are stocked with new products on the market though. However, since they have been discontinued, they are scarce in quantity and also more valuable for collection and investment. Not only that ……
International shipping is usually $50-$100, but we offer free shipping on every item!
StockX is on the Deepfans platform in 2020. Sells authentic sneakers from popular brands
Our relationship with the Deepfans platform is like that of many brand merchants with the Amazon platform. Of course, we work more closely together
At StockX, we understand the importance of authenticity. That’s why we only offer genuine brand products with a 100% quality guarantee.
Each item is thoroughly vetted to ensure it meets our high standards for authenticity and excellence. Shop with us and experience the confidence that comes with purchasing real, top-quality products.
Fashcore platform products support free shipping to the US, UK, Canada, Germany, France, Japan and other common countries. You can use the following method to check if your city is supported:
Choose the product you want to buy and enter the shopping cart page. Select your country and city in the “Shipping” address field.
If the prompt “Free Shipping” means that the product can be delivered successfully, if the prompt “May be undeliverable” means that we can not guarantee that the product is 100% delivered.
For customers in “May be undeliverable” areas, we can still try to ship your order, but whether it can be delivered or not depends on the customs and postal policies of your area.
The customs declaration value of our products is usually less than $200, and most developed countries will not charge customs duties.
But in theory, when the international shipping order arrives in your country, due to the huge difference in customs policies of different countries, your country may still need to pay customs fees.
For details, please consult the customs department of your country.
American Order：
Free shipping with USPS. Expected delivery is within 2-6 days
International Orders：
Free shipping with UPS. Expected delivery is within 4-8 days
In the early days, we supported buyers to pay by credit card, but due to the particularity of brand replica products, the payment was often suspended or refused by the card issuer.
We are also experimenting with various other payment methods. If you find that a payment method cannot be used, please change to another payment method
If we send the wrong product or the product has quality problems, please apply for a return within 15 days and return the product to us by logistics.
We will issue you a full refund immediately upon receipt of the returned product
